FAQ

Returns & Refund Policy

We take pride in the quality of every order. As a result, we only accept returns or offer refunds where an error or fault has occurred on our part.

Where a refund is approved, it will be issued as store credit for use on a future purchase.

Order Processing & Shipping

Every order undergoes a detailed processing procedure before dispatch to ensure it meets our quality standards.

Your order will go through the following stages:

• Order confirmation
• Supplier fulfilment
• Arrival at our warehouse
• Comprehensive quality inspection
• Secure packaging and dispatch

Please note that delivery times begin only after your order has completed processing.

Once your order has been dispatched, you'll receive a confirmation email containing your tracking details. If you haven't received a shipping confirmation, your order is most likely still being processed.

Processing Time

3–14 business days

Estimated Delivery

Standard Shipping: 9–19 business days

Express Shipping: 4–8 business days

If you're purchasing multiple items, we recommend selecting the same shipping method for every product to help ensure they arrive together.

Product Requests

If you require mixed sizing, personalised requests, or have any questions before placing your order, please get in touch with our team and we'll be happy to assist.

Customer Feedback

Join hundreds of satisfied customers who have shopped with us.

Visit our Instagram to see 300+ customer reviews and real order updates:

https://www.instagram.com/suppliesnfl?igsh=MTN3bGhiemx2MXhlOQ%3D%3D&utm_source=qr